Returns & Refunds

100% Satisfaction Guarantee: Love It or Return It 🌟

Welcome to Careberry! If your purchase isn’t the perfect fit, don’t worry! You have 7 days from the purchase date to initiate a return. No fuss, no stress! πŸš€

Return Eligibility: βœ…

  • Condition: The product must be unopened and unused, just as you received it. πŸ“¦
  • Packaging: Items must be returned in their original packaging. 🎁
  • Purchase Source: Returns are accepted only for items purchased directly from careberry.in. 🏠

How to Make a Return: πŸ”„

  1. Contact Us: Email wecare@careberry.in or call +91 7700 93 2626. πŸ“§πŸ“ž
  2. Reverse Pickup: We’ll arrange for a reverse pickup at no extra cost to you. πŸššπŸ’¨
  3. Refund Process: After receiving your return, we’ll process your refund or exchange within 7 business days. πŸ’ΈπŸŽ©

Refund Options: πŸ’°

  • Choose a refund via your original payment method or opt for store credit. The choice is yours! πŸ”‘

Cancellation Policy: 🚫

  • Simple Process: Cancel directly through "My Account" or give us a call. Please provide a reason for cancellation. πŸ“‘
  • Timing: Cancellations are only possible for orders marked "Ready to Ship". ⏰
  • Availability: Monday to Friday, 9 am-6 pm. πŸ—“οΈ

Special Situations: 🚨

  • Defective Items: Report within 7 days for a replacement, refund, or store credit. πŸ”„
  • Change of Mind: Returns are accepted within 7 days, provided everything is in its original condition. πŸ’”
  • Incorrect Item: If not yet shipped, cancel and reorder. If shipped, arrange an exchange upon receipt. ❓

Exceptions: ❌

  • Sale items are final sale. 🏷️
  • No returns for damaged items due to misuse. πŸ”¨
  • Allergic reactions do not qualify for returns. 🀧

Important Reminders: πŸ“Œ

  • Avoid imitations by purchasing directly from us. πŸ›‘οΈ
  • We cannot accept returns for products damaged by the customer. πŸ™…β€β™‚οΈ
  • Products incompatible with your skin are not eligible for returns. 🚫🧴

FAQs: πŸ€”

  • Return Window: 7 days from purchase. βŒ›
  • Received a Faulty Product?: Contact us within 7 days. πŸ“ž
  • Changed Your Mind?: Return within 7 days in original condition. πŸ’¬

For any further questions, reach out to us at wecare@careberry.in or call +91 7700 93 2626. We're here to help! πŸ’–